Returns & Exchanges

At Natural Living Solutions, we want you to be completely satisfied with your botanical beauty purchase. If a product doesn't meet your expectations, you can return it within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Log into your customer account and select the order containing the items you wish to return to receive a unique Return Authorization Number.

• 2.
  Prepare the Package

  Securely pack the unused or gently used items in their original eco-friendly packaging, ensuring the Return Authorization Number is clearly marked on the outside.

• 3.
  Ship to Our Warehouse

  Affix the prepaid shipping label provided via email and drop your package off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality team inspects the returned items, we will process your refund to your original payment method within 5 to 7 business days.